Refund Policy

Last updated: October 2026

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1. Wallet credits

Funds added to your BoostNomad wallet are credits toward services. Refunds for undelivered orders are returned to your wallet balance, which you can use on any other service.

2. When you're eligible

If an order cannot be delivered — for example, your link is private, removed, or the service is unavailable — we will refund the charge to your wallet. Partially delivered orders are refunded proportionally.

3. When refunds don't apply

Refunds are not available once an order has been fully delivered, or where delivery failed because the submitted link was incorrect, set to private, or deleted after ordering.

4. How to request

Open a support ticket from your dashboard or contact us on WhatsApp, Telegram or email with your order ID. We aim to resolve refund requests promptly.

5. Cash withdrawals

Wallet balances are intended for use on the platform. Cash withdrawals of unused balance may be considered on a case-by-case basis at our discretion.